Outstanding quality and perfect craftsmanship have absolute priority at HUGO BOSS. However, in the rare event that you should have reason for complaint about any of our products, this section provides you with assistance and answers to the FAQ's of returning merchandise.
If a product is deficient, we kindly ask you to contact the dealer. Please get in touch directly with the store or shop where the item was purchased. The dealer will handle the necessary processing and forwarding. Please understand that such complaints cannot be settled directly with HUGO BOSS.
To maintain the high quality of the clothing, garments should be cleaned at regular intervals. Information and instructions can be found on the labels in each garment. If you have any additional questions, please contact your local dealer, who will be glad to help you.