The courage to make mistakes
Many years ago, there was a situation that has been burned into my memory. I told my boss at the time that we had made some mistakes, and his answer was: "We have tried things out!” An answer that I was not expecting. This new perspective of mistake-culture was crucial for me. This is based on the trial-and-error method, so the conscious acceptance of mistakes in order to ultimately reach the correct solution. I can only encourage everyone to recognize the added value in mistakes. But then also to be able to own your mistakes and learn from them. This helps us all advance."
"We now work in cross-functional teams. This means that the different departments sit together at one table or on one floor. I find this very enriching, particularly as a manager. We are all now closer together, have direct interaction, and have a better understanding of the respective duties of each other. Only this way we can master the challenges of the future, when we have the same goal in sight, and say together as a team: We can do it."